Vacation notice
Local delivery
Courier delivery
- Flat rate of SGD3 for orders with 1 or 2 items.
- Free delivery within Singapore for orders with 3 or more items. Just apply coupon code "WAVIED" during check out.
Delivery is unavailable to P.O Box areas, hotels, and restricted areas.
You can expect to receive your orders within 5-9 working days (excluding weekends and public holidays). Custom made items, and items that needs to be silversmithed, may take another additional 1-3 working days.
If your order is made during any vacation notice dates (as stated at the top of this page), it will be processed the next working day after that period of time.
Delivery timing depends on the courier service's schedule, and can be any time between 8am to 11pm.
If you would like your order to be mailed to 2 or more different delivery addresses, please make separate orders for each address.
Expedited local delivery
Express delivery (2-3 days) at SGD10 to SGD30+.
Whether your parcel can be expedited and reach your recipient within requested time frame depends on the following:
- Time the order is placed
- Items purchased (time required to make each piece varies)
- Availability of required materials
- Availability of manpower
- Recipient's location
- Expected date/time of delivery
Please chat with us to enquire whether expedited delivery is possible for your order. The chat function can be accessed via the chat bubble icon at the bottom right corner of the screen.
Pick-up
Self pick-up is not available as Daintynine sells mainly online, and does not have a physical shop.
International delivery
Currently we deliver to the following countries:
- Australia
- Canada
- China
- France
- Germany
- Hong Kong
- Indonesia
- Japan
- Malaysia
- Netherlands
- New Zealand
- Philippines
- Poland
- South Korea
- Switzerland
- Taiwan
- Thailand
- United Kingdom
- United States
- Vietnam
If the country of your delivery address is not in the list above, please chat with us and we can check the delivery rates for you. The chat function can be accessed via the chat bubble icon at the bottom right corner of the screen.
International delivery fee and estimated duration will be displayed on your checkout page before payment. Custom made items, and items that require metalsmithing, may take another additional 1-3 working days. And sometimes the parcel may also experience delay at customs.
If your order is made during any vacation notice dates (as stated at the top of this page), it will be processed the next working day after that period of time.
Please note that International customers will be responsible for customs duties fees that the delivery service may impose upon delivery.
Redelivery
If a package is returned due to customer's error in providing an incorrect/insufficient address, a redelivery fee will be charged and payable by the customer.
Need help?
If you need any assistance regarding the delivery of your order, don't hesitate to chat with us. The chat function can be accessed via the chat bubble icon at the bottom right corner of the screen.