Vacation notice
None at the moment.
Local delivery
Courier delivery
- Flat rate of SGD3 for orders with 1 or 2 items.
- Free delivery within Singapore for orders with 3 or more items. Just apply coupon code "FREEDELIVERY" during check out.
Delivery is unavailable to P.O Box areas, hotels, and restricted areas.
You can expect to receive your orders within 4-7 working days (excluding weekends and public holidays). Custom made items, and items that needs to be silversmithed, may take another additional 1-3 working days.
If your order is made during any vacation notice dates, it will be processed the next working day after that period of time.
Delivery time depends on the courier service's schedule, and can be any time between 8am to 11pm.
Expedited local delivery
- Express delivery (2-3 days) at SGD10 to SGD30+
- Same day delivery at SGD30 onwards
Whether your parcel can be expedited and reach your recipient within requested time frame depends on the following:
- Time the order is placed
- Items purchased (time required to make each piece varies)
- Availability of required materials
- Availability of manpower
- Recipient's location
- Expected date/time of delivery
Please chat with me to enquire if expedited delivery is possible for your order.
Self pick-up is not available as the studio is located within my home.
International shipping
Due to COVID-19, there will be delays in international shipments from Singapore to other countries.
International shipping fee will be displayed on your checkout page before payment. Currently I deliver to the following countries:
- Australia
- Canada
- China
- France
- Germany
- Hong Kong
- Indonesia
- Japan
- Macau
- Malaysia
- Netherlands
- New Zealand
- Philippines
- South Korea
- Switzerland
- Taiwan
- Thailand
- United Kingdom
- United States
- Vietnam
If the country of your delivery address is not in the list above, please check with me if delivery is available for your area before making an order.
International delivery usually takes up to 20 working days (excluding weekends and public holidays). And sometimes the parcel may experience delay at customs.
Custom made items, and items that needs to be silversmithed, may take another additional 1-3 working days.
If your order is made during any vacation notice dates, it will be processed the next working day after that period of time.
Please note that International customers will be responsible for customs duties fees that the delivery service may impose upon delivery.Redelivery
If a package is returned due to customer's error in providing an incorrect/insufficient address, a redelivery fee will be charged and payable by the customer.
Need help?
If you need any assistance regarding the delivery of your order, don't hesitate to chat with me. :)