Courier delivery

• Flat rate of SGD2 for orders with 1 item.
• Enjoy free delivery within Singapore for orders with 2 or more items by applying the coupon code "WAVIED" at checkout.

Delivery is unavailable to P.O Box areas, hotels, and restricted areas.

Orders typically arrive within 5-9 working days (excluding weekends and public holidays). Custom and silversmithed items may take an additional 1-3 working days.

If your order is placed during vacation notice dates (listed above), processing will resume the next working day.

Delivery times depend on the courier and can range from 8am to 11pm.

For multiple delivery addresses, please place separate orders for each.

Expedited local delivery

Express delivery (2-3 days) available for SGD10 to SGD30+.

Expedited delivery availability depends on:

• Time of order placement
• The items purchased (custom pieces take longer)
• Availability of materials and manpower
• Recipient's location and requested delivery time

Please chat with us to confirm expedited shipping options by clicking the chat icon at the bottom right of your screen.

Pick-up

Self-pickup is not available, as Daintynine operates primarily online without a physical storefront.

Currently we deliver to the following countries:

• Australia
• Canada
• China
• France
• Germany
• Hong Kong
• Indonesia
• Japan
• Malaysia
• Netherlands
• New Zealand
• Philippines
• Poland
• South Korea
• Switzerland
• Taiwan
• Thailand
• United Kingdom
• United States
• Vietnam

If your delivery address is outside the listed countries, please chat with us for information on delivery rates. You can access the chat function via the bubble icon at the bottom right corner of the screen.

The international delivery fee and estimated duration will be displayed on your checkout page before payment. Custom-made items and those requiring metalsmithing may take an additional 1-3 working days. Please note, parcels may occasionally experience delays at customs.

If your order is placed during our vacation notice dates (as listed at the top of this page), processing will resume on the next working day.

Please note that international customers will be responsible for any customs duties or fees that may be imposed by the delivery service upon arrival.

If a package is returned due to an incorrect or insufficient address provided by the customer, a redelivery fee will apply and is payable by the customer.

If you need help with your order delivery, feel free to reach out to us via chat. You can access the chat function by clicking the chat bubble icon at the bottom right corner of the screen.